SUBLIMAGE Essential Comfort Cleanser offers a desirable and unique ritual, essential for beautiful skin. The face is gently cleansed and exfoliated. Facial tension slips away. Perfectly makeup-free, skin recovers its radiance, suppleness and velvety feel.
At the heart of the formula, precious camellia and jojoba oils soothe skin and deliver immediate comfort. Its secret: new-generation sugars capable of perfectly removing even waterproof makeup.
SUBLIMAGE Essential Comfort Cleanser removes makeup and impurities. Moistened with warm water, its cotton cloth gently exfoliates and removes all traces of makeup. Skin is soothed and regains a sensation of comfort and softness.
Soft skin: +24%*
Velvety appearance of skin: +17%*
*Clinical evaluation immediately after application of the cleanser.
On contact with skin, the gel texture of the SUBLIMAGE Essential Comfort Cleanser transforms into a very soft oil for a delicate, yet rich beauty step.
Apply a small amount of gel to dry face.
Using small circular movements, as you massage the gel, it transforms into a delicate oil. Then, massage onto lashes to remove makeup.
Moisten the cloth with warm water and place it on your face like a comforting mask. Gently press with hands held flat and let the warmth stimulate the relaxing and soothing effect of the precious oils. Then press with light circular movements to remove all traces of makeup.
Remove the cloth and rinse skin thoroughly.
What are my delivery options ?
Orders placed on CHANEL Online Store are prepared by CHANEL teams and
delivered by Canada Post.
Delivery options are:
Standard shipping (2-7 days)
What are your return / exchange policies ?
You may return all or part of your order within 30 days from the date
of receipt. When this period expires on a Saturday, Sunday or a
holiday, it is extended until the next business day.
Simply complete the return form attached to your package and send us the products in its original packaging. You can also inform us of your desire to return all or part of your order before returning the products by indicating the items and quantities returned, your name, mailing address, order number and if possible phone number and email address. In any case, the products must be returned within this period of 30 days. CHANEL Online Store's Customer Service is available toll-free at 1-888-924-2635 Monday through Thursday from 9am to 5pm ET and Friday from 9am to 3:30pm ET. You can also send us your request by completing the form «Do you have a question? »
CHANEL puts at your disposal in your package a prepaid transport label allowing you to return your parcel without cost. Apply directly on your return package before depositing it at a post office and sending it to the following address:
55 Marie-Victorin Boulevard,
Candiac, J5R 1B6
If you do not use this prepaid label, shipping will be at your
For hygiene and safety reasons, sealed products that have been unsealed can not be subject to a retraction. If the above conditions are respected, you will be refunded for the returned products. This refund will be made by crediting the payment method used for payment within 14 days of receipt of the products or after you have provided proof of shipment. The refund will not incur any costs on your part.
Other reasons for return / Do you have a question?
In the event of an error in the content of the order, damaged or defective product, please contact CHANEL Online Store Customer Service at 1-888-924-2635 from Monday to Thursday from 9am to 5pm ET and Friday from 9am to 3:30pm ET.
We invite you to consult the procedure of complete return in the General Conditions of Sale.