When exposed to environmental aggressors and stress, all skin types can become sensitive. LA SOLUTION 10 DE CHANEL is the first moisturizer that soothes, de-stresses with its hydrating action and defends naturally or temporarily sensitive skin. With only 10 ingredients, the formula of this skincare product is simple and pure, yet artfully composed for necessary efficacy and comfort.
Each ingredient was purposefully selected for its poly-functionalities.
1-WATER (AQUA): Deionised and purified water.
2-VEGETAL SQUALANE (SQUALANE): Nourishing vegetal ingredient extracted from the olive to reinforce the skin’s hydration barrier.
3-SOFT POWDER (LAUROYL LYSINE): Powder composed of lysine to provide comfort and softness to the skin.
4-GLYCERIN: Vegetal glycerin that helps to maintain optimal hydration levels for the skin.
5-SILVER NEEDLE TEA EXTRACT (CAMELLIA SINENSIS LEAF EXTRACT): Silver Needle (white tea) extract which soothes, de-stresses with its hydrating action and defends sensitive skin.
6-SHEA BUTTER EXTRACT: Pure extract of shea butter, which intensely nourishes the skin.
7-EMOLLIENT (SODIUM POLYACRYLATE): Emollient for soft, supple skin.
8-EMULSIFIER (STEARETH-21): Emulsifier essential to the formula’s smooth uniformity.
9-HUMECTANT (CAPRYLYL GLYCOL): Humectant that improves skin comfort.
10-PRESERVATIVE (PHENOXYETHANOL): High-tolerance formula preservative.
Fragrance-free, alcohol-free, oil-free.
Ophthalmologist and dermatologist tested.
The triple power of the rarest and most precious white tea: Silver Needle tea. At the heart of the formula, it SOOTHES sensations of discomfort, DE-STRESSES with its hydrating action and DEFENDS by reinforcing the skin’s barrier function.
Perfectly moisturized and re-balanced, the skin regains its comfort.
Apply to entire face and neck, morning and evening, on perfectly cleansed skin.
What are my delivery options ?
Orders placed on CHANEL Online Store are prepared by CHANEL teams and
delivered by Canada Post.
Delivery options are:
Standard delivery (2-7 days)
Express delivery (1-3 business days)
Shipping Restrictions on Hazardous Products
Due to Air Safety shipping regulations, orders containing Hazardous Materials (aerosols-alcohol) are restricted from Express Shipping. These orders will be shipped by Standard Shipping.
Orders unfortunately cannot be completed for remote regions due to Air Safety shipping restrictions.
What are your return / exchange policies ?
You may return all or part of your order within 30 days from the date
of receipt. When this period expires on a Saturday, Sunday or a
holiday, it is extended until the next business day.
Simply complete the return form attached to your package and send us the products in its original packaging. You can also inform us of your desire to return all or part of your order before returning the products by indicating the items and quantities returned, your name, mailing address, order number and if possible phone number and email address. In any case, the products must be returned within this period of 30 days. CHANEL Online Store's Customer Service is available toll-free at 1-888-924-2635 Monday through Thursday from 9am to 5pm ET and Friday from 9am to 3:30pm ET. You can also send us your request by completing the form «Do you have a question? »
CHANEL puts at your disposal in your package a prepaid transport label allowing you to return your parcel without cost. Apply directly on your return package before depositing it at a post office and sending it to the following address:
55 Marie-Victorin Boulevard,
Candiac, J5R 1B6
If you do not use this prepaid label, shipping will be at your
For hygiene and safety reasons, sealed products that have been unsealed can not be subject to a retraction. If the above conditions are respected, you will be refunded for the returned products. This refund will be made by crediting the payment method used for payment within 14 days of receipt of the products or after you have provided proof of shipment. The refund will not incur any costs on your part.
Other reasons for return / Do you have a question?
In the event of an error in the content of the order, damaged or defective product, please contact CHANEL Online Store Customer Service at 1-888-924-2635 from Monday to Thursday from 9am to 5pm ET and Friday from 9am to 3:30pm ET.
We invite you to consult the procedure of complete return in the General Conditions of Sale.