From our careful hands to yours

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The samples

CHANEL is delighted to offer you the selection of up to two samples with each order.

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A dedicated team

CHANEL is committed to offering exceptional service. Our Client Care advisors are available to assist with any queries Monday - Friday from 9am to 6pm, via email

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The delivery

To thank you for your order, CHANEL offers complimentary standard delivery on all orders.

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The origami bag

Designed as an origami, the CHANEL bag unties to reveal a surprise, the products you have selected carefully encased in tissue, with a personalised gift message slipped inside.

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The payment

A variety of secure payment methods offered for your convenience.