31 rue Cambon, Gabrielle Chanel's place of refuge in the heart of Paris. A symbol of the CHANEL style and its timeless elegance, illustrated by the simplicity and strength of a beautiful chypre accord. An essence of beauty.
In 1918, Gabrielle Chanel set up her couture house at 31 rue Cambon, uniting the Haute Couture ateliers, Gabrielle Chanel's apartment and the creation studio all in one location. The building, which became her place of refuge in the heart of Paris, boasts a majestic staircase lined with mirrors affording a diffracted view of the happenings below. This is where Gabrielle Chanel liked to sit, perched at the top of the stairs, so she could observe her shows unseen. An iconic address that remains a symbol of the CHANEL style and its timeless elegance.
31 RUE CAMBON expresses the timeless elegance of the CHANEL style through the strong and simple accents of a beautiful chypre accord heightened with iris, black pepper and vetiver.
What are my delivery options ?
All orders placed on the Official Online Boutique are uniquely packaged by CHANEL and delivered in the United Kingdom (exclusions apply). CHANEL is pleased to offer complimentary standard delivery for all orders over £50.
CHANEL offers the following delivery options; Standard Delivery, Next Day Delivery & Nominated Day Delivery
All above methods are guaranteed within a 1 hour delivery slot (excluding Sundays and holidays) by our transporter.
And in London: Same Day & complimentary Next Day Click & Collect, available from all CHANEL stand-alone Boutiques.
What are your return / exchange policies ?
We hope that you will be delighted with your order. However, if you
wish to return the Product(s), you have the right to return your order
within 28 days from the date your product is delivered.In order to
receive a full refund, simply complete the return form and attach the
prepaid return label to the outside of your package and then follow
one of the options detailed below.
Via post: complete the return form, provided in the delivery package and then attach the prepaid return label to the outside of your package and drop the items at a DPD location as listed on DPD.
In store at one of the following CHANEL Boutiques:
- CHANEL Fragrance & Beauty Boutique at Covent Garden
- CHANEL Fragrance & Beauty Boutique at Spitalfields
- CHANEL Fragrance & Beauty Boutique at St Pancras International Station.
Please note that returns will not be accepted at any other retail
outlet that sells CHANEL products.
All refunds will be credited to the original card/method that was used for payment, and refund processing time may vary depending on your bank. Please note, chanel.com orders cannot be exchanged, but you may return an order to receive a refund. Please call 0800 028 5005 for more information.